Privacy Policy
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Australian Buyers Expert Consultancy Pty Ltd (AUSBEC) is committed to protecting your privacy and handling your personal information in an open and transparent manner, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
- About Us
At AUSBEC, we specialise in helping first home buyers and investors secure high-quality, affordable properties across Australia. Our mission is simple to make the property buying journey easy, stress-free, and rewarding. Whether you’re purchasing your first home or looking to grow your investment portfolio, we are here to guide you every step of the way., we may collect and handle personal information.
- What Personal Information We Collect
We may collect the following types of personal information:
- Full name
- Email address
- Contact telephone number
- Residential address
This information is collected primarily for the purpose of entering into and managing agency agreements with our clients.
- How We Collect Personal Information
We collect personal information directly from you when you:
- Contact us via email, phone, or online forms
- Enter into an agency agreement with us
- Communicate with us during the course of our services
We do not collect personal information from third parties without your consent unless required or authorised by law.
- Purpose of Collection
We collect and use your personal information for purposes including:
- Preparing and administering agency agreements
- Communicating with you regarding our services
- Meeting legal and regulatory obligations
- Marketing and promoting our services
- Marketing and Online Platforms
AUSBEC uses online platforms such as Google, Facebook, and Instagram for marketing and promotional purposes. These platforms may use cookies or similar technologies to display advertisements and measure campaign performance.
We do not provide your personal information directly to these platforms for marketing purposes unless required for legitimate business operations or with your consent.
You can review the privacy policies of these platforms to understand how they handle your information.
- Storage and Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information is:
- Stored locally on password-protected computers
- Accessible only by authorised users
- Protected through appropriate security measures
- Disclosure of Personal Information
We do not sell or rent your personal information to third parties.
Your personal information may be disclosed only:
- Where required or authorised by law
- With your consent
- To professional advisers where necessary for business operations
- Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe the information is inaccurate, incomplete, or out of date.
Requests can be made using the contact details below. We will respond within a reasonable time.
- Privacy Complaints
If you have a complaint about how we handle your personal information, please contact us using the details below. We will investigate the complaint and respond promptly.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Last updated: January 2026
- Contact Us
For privacy-related enquiries, access requests, or complaints, please contact:
Australian Buyers Expert Consultancy Pty Ltd (AUSBEC Pty Ltd) Email: info@ausbec.com.au